Terms and Privacy Policy

Looking for the store / app Privacy Policy only? See https://engageaitech.co/privacy.

Privacy Policy and Terms

Customer Communication Consent

Byrne Bright LLC d/b/a EngageAITech ("we," "us," "our") operates the EngageAITech platform. Businesses that use the platform, such as healthcare practices, send their own customers service messages through it. You receive these messages only after you agree to them, as described below.

SMS Terms (Text Messages)

Program: Appointment and account text messages sent through EngageAITech on behalf of the business you work with (for example, Full Spectrum Psychology appointment reminders).

• What we send: appointment confirmations, reminders, change and cancellation notices, and account or service alerts. We do not send marketing or promotional text messages.
• How you opt in: by checking the text-message consent box on a form (such as new-client intake), or by giving consent to the business's staff, who record it. Consent is not a condition of receiving services.
• Message frequency varies, typically about 4 messages per appointment.
• Message and data rates may apply.
• To stop: reply STOP to any message. You will get one confirmation and no further texts. Reply START to resubscribe.
• For help: reply HELP, or contact the business that sent the message. You can also email kevin@byrnebright.co.
• Carriers are not liable for delayed or undelivered messages.
• Texts do not include health details; sign in to the secure portal for those.

No mobile information will be sold or shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except service providers that deliver the messages for us.

Email Messages

• Service information, receipts and invoices
• Account and security notices

Your Consent and Choices

• You can change your text and email preferences at any time in the portal, by replying STOP to a text, or by contacting the business or us.
• For details on how we handle your data, see our Privacy Policy.

Privacy Policy

Last Updated: October 26, 2026

Byrne Bright LLC d/b/a EngageAITech ('we,' 'us,' 'our') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://engageaitech.co, the 'Site') and use our services, including SMS communication. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our services.

1. Information We Collect

Personal Data

We may collect personal information that you voluntarily provide to us when you register on the Site, request services, subscribe to our newsletter, or communicate with us. This information may include:

• Name
• Email address
• Phone number
• Mailing address
• Payment information
• Service preferences

Automatically Collected Data

When you visit the Site, we may automatically collect certain information about your device and usage, including:

• IP address
• Browser type
• Operating system
• Pages you view
• Time and date of your visit
• Referring website

2. Use of Your Information

We use the information we collect in the following ways:

• To provide, operate, and maintain our services, including SMS and email communications
• To improve, personalize, and expand our services
• To communicate with you, including service and appointment messages via SMS and email (no marketing texts)
• To process your transactions and send you related information
• To respond to your comments, questions, and provide customer service
• To send you technical notices, updates, security alerts, and support messages
• To monitor and analyze usage and trends to improve your experience on our Site

3. Sharing Your Information

We may share your information in the following circumstances:

• With service providers who perform services on our behalf, including SMS service providers
• With third parties to whom you authorize us to disclose your information in connection with services we provide to you
• To comply with legal obligations, enforce our policies, and respond to claims
• During a business transfer, such as a merger, acquisition, or asset sale

No mobile information will be sold or shared with third parties or affiliates for promotional or marketing purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except service providers that deliver the messages for us.

4. Your Rights and Choices

Communication Preferences

You may update your communication preferences at any time by contacting us or using the opt-out mechanisms provided in our communications, such as replying 'STOP' to SMS messages to cease further communication.

Access, Correction, and Deletion

You have the right to access, correct, or delete your personal information held by us. To exercise these rights, please contact us at kevin@byrnebright.co

5. Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. While we strive to protect your information, no security measures are completely infallible, and we cannot guarantee the security of your information.